John Grant: it's not that tour operators are irrelevant, it's that they're inactive

This is less bristling than I expected in John Grant's session - I wish there had been some questions. Kev is right that it was gloomy, but I don't think Grant has delivered an attack on tour operators so much as a potted history of passenger aviation, followed by a plea for operators to get involved.

He's not dismissing them as irrelevant, he's saying they are relevant and bemoaning their low visibility.

At the beginning of the next session Stella's Keith Stanley says "the leadership of the industry is up for grabs," citing with approval Grant's take on the historical power of airlines and the importance of tour operators "taking a seat at the table."

Where are our fireworks? Grab me or Kevin if you want to post a take on the first session on here...